Hot business tip number 14: Get better at handling objections

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An objection is simply a client telling you they are uncertain and looking for more information to validate their decision. The key to dealing with objections is to listen carefully

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Zurich urges advisers to ‘accentuate the positives’ in wake of fresh sentiment research

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Zurich Financial Services Australia Limited (Zurich) is urging the financial advice profession to accentuate the positives, as new research shows adviser sentiment is at its lowest level in two and a half

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Zurich partnership to improve quality of strategic life insurance advice

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Zurich Financial Services Australia Limited (Zurich) today announced details of a new partnership with Melbourne-based life insurance coaching and strategy specialist, 19Thirty. The partnership will see the creation and delivery

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Hot business tip number 13: Go social

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Social media continues to grow in importance as a communication channel, driven by the widespread use of mobile devices and the ease with which content can be created and shared.

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Hot business tip number 12: Build your emotional intelligence

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Research[1] into the clients of leading Australian advice practices found what really matters to them – and what sets leading ‘trusted’ advisers apart – is their emotional intelligence (EQ). Technical expertise and

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Zurich Announces CEO Appointments within its Life business

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Zurich Financial Services Australia (Zurich) yesterday announced the appointment of Mr. Colin Morgan to the role of Chief Executive Officer, Global Life, for the Asia Pacific region. In this role, Mr.

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Zurich appoints new Chief Operating Officer

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Zurich Financial Services Australia Limited (Zurich) has announced a senior appointment within its Life and Investments business, with Mr. Phil Anderson joining the executive leadership team as Chief Operating Officer.

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Zurich strengthens investments distribution capability with senior hires

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Zurich Financial Services Australia Limited (Zurich) has further strengthened its Investments distribution capability, announcing two senior appointments. Ms. Kristine Brooks has been promoted to Head of Distribution, Life and Investments,

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Australian advisers – apple or samsung? and will they remain loyal? All is revealed!

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Apple remains mobile brand of choice for Australian financial advisers, but many are looking to switch; smartwatches about to take off According to a recent survey, Australian financial advisers continue

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Financial adviser usage of social media and mobile technology – latest survey results announced

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The number of financial advisers using mobile tablets as client engagement tools has quadrupled in just over two years, and one in ten advisers are active users of the rapidly

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