New Head of CX appointed by MetLife

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MetLife has appointed Lina Saliba as Head of Customer Experience, strengthening the capabilities of MetLife’s CX team. The appointment comes just over a month after Chesne Stafford took up the new role of Chief Customer and Marketing Officer. With 20 years’ experience across customer experience and operations in the financial services and telco industries, Lina […]

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MetLife makes key leadership appointments to drive growth

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MetLife Australia has announced two leadership appointments designed to drive business growth and strengthen key capabilities in the business to deliver on the vision of being the fastest, easiest and most caring life insurer. Both appointments are effective from 1 July. A new role – Chief Customer & Marketing Officer – has been created to […]

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MetLife appoints Head of Retail Sales

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MetLife has appointed Matt Lippiatt to lead its retail sales team, as part of the development of its retail life insurance offer which will launch to advisers and brokers in 2018. Mr Lippiatt joins MetLife in the newly created role Head of Retail Sales. He most recently spent 11 years with AMP, where he was […]

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