ASIC review finds insurers can and should improve claims handling

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ASIC is calling on general insurers to improve their claims handling practices and resourcing after a review of home insurance claims found weaknesses across five key areas. ASIC’s Report 768 Navigating the

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DDO phase 2 – adviser compliance ‘need to know’

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From a consumer protection perspective, the Design and Distribution Obligations (DDO) regime, which came into effect in October 2021, represents one of the most significant regulatory reforms of recent years.

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Update on ASIC’s recent greenwashing actions

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ASIC has released a short report detailing the 35 interventions it has made in response to its greenwashing surveillance activities from 1 July 2022 to 31 March 2023. The report

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ASIC updates the implementation timeframe for the internal dispute resolution data reporting framework

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ASIC has updated the implementation timeframe of the internal dispute resolution (IDR) data reporting framework to support smooth implementation of this important reform for firms reporting their IDR data for

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ASIC calls on investment product issuers to ‘lift their game’ on design and distribution obligations

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ASIC has called on investment product issuers to ‘lift their game’ after an initial review found significant room for improvement in how they meet their design and distribution obligations (DDO).

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Minimising greenwashing and maximising impact to take centre stage at Responsible Investment Australia 2023

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With increasing attention on greenwashing in finance, the largest and most comprehensive responsible investment conference in the Southern Hemisphere, RI Australia 2023, will take place in Melbourne and online on

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ASIC publishes updated and expanded remediation guidance

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Over the past six years ASIC has overseen at least $5.6 billion in remediation for an estimated seven million Australian consumers for failures identified across the financial system. Around a

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ASIC’s first DDO stop orders to prevent offer of financial products to consumers

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ASIC has placed interim stop orders on three financial firms in response to deficiencies in the target market determination (TMD) for their products. These actions are ASIC’s first use of

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ASIC encourages submissions to the International Sustainability Standards Board consultation on global baseline climate and sustainability disclosures

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ASIC welcomes the significant progress toward establishing global sustainability reporting standards made by the International Sustainability Standards Board (ISSB). The ISSB has published two draft standards (Exposure Drafts) for consultation

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How to avoid ‘greenwashing’ for superannuation and managed funds

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ASIC has released an information sheet to help issuers avoid ‘greenwashing’ when offering or promoting sustainability-related products. The publication will also assist issuers to provide investors with the information they

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