Complexity in advice – how it undermines financial consumer protection

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Adviser’s don’t need to be reminded how complex the world they operate in is. Financial products, regulations, advice processes and documents are all inherently complex. The deep irony is that... Read more continue reading

Financial advice – 2024 regulation and compliance look ahead

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Introduction For financial advisers, 2024 promises to be another busy year from a regulation and compliance perspective. But with the government response to the Quality of Advice Review grabbing most... Read more continue reading

Ethical practice in the face of financial elder abuse

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As Australia’s population ages, it is anticipated that the incidence of elder abuse will increase. This includes financial abuse, which needs to be identified and appropriately managed by financial advisers.... Read more continue reading

Imagine if we really were 100% honest with clients

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We are expected to be 100% honest with clients, and total honesty with clients is a wonderful concept but 100% honesty in all things with our clients would kill the... Read more continue reading

Aged Care Steps announces finalists for 2023 Aged Care Adviser of the Year Awards

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Industry leader Aged Care Steps has announced the Finalists for this year’s ACS Aged Care Adviser of the Year Awards. The awards aim to recognise and champion the significant work... Read more continue reading

Digital advice technology is key to providing quality and affordable financial advice at scale

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Global Wealth & Advice Tech company GBST welcomes the Government’s commitment to making financial advice more accessible and affordable for millions of Australians, as part of the ‘Delivering Better Financial... Read more continue reading

A practical guide to aligning financial goals with personal values

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Introduction One of the most enduring narratives within financial advice is the question of value – what is the real value of financial advice? Various individuals and groups have attempted... Read more continue reading

The ethical consequences of inappropriate advice

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The Australian Financial Complaints Authority (AFCA) has opened a consultation into how it determines compensation for complaints involving financial advisers. A week or two before that announcement was made, AFCA’s... Read more continue reading

Financial Advice Regulatory Digest – through a consumer protection lens

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Introduction Along with disclosure, financial literacy, and financial advice, financial services regulation is one of the four accepted pillars of financial consumer protection[1]. Staying abreast – and ideally ahead –... Read more continue reading

The value of advice – harness your expertise

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The value of advice cannot always be readily quantified. It’s so much more than simply making money for clients, although that is a key factor. Being able to articulate value... Read more continue reading