10 ways to build trust with prospective clients

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Trust is built over time.  It is not given automatically to most professionals by most prospective clients at the outset. That’s just a fact of life. The very best we... Read more continue reading

Westpac recognised as a leader in workplace inclusion

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Westpac Group has been acknowledged for its leadership in Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) employee inclusion at the 2015 Australian Workplace Equality Index (AWEI) Awards on Friday 15... Read more continue reading

Why we hate managing poor performers and what to do about it

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Having been an internal HR practitioner and now the owner of my own HR consulting business, I have been involved in managing poor performance many times. A client recently contacted... Read more continue reading

The perfect time to ‘Make it Happen’ for your financial planning business, and earn CPD points, too.

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Over the month of May, Centuria Capital will be hosting ‘Make it Happen’- a series of free half-day seminars featuring guest-speakers; Vanessa Bennett (Financial services veteran, and coach/ business consultant... Read more continue reading

How to create the “AHA” with clients (and get TOTAL buy-in)

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It is tough in professional services to get clients to fully understand what you do, and where your knowledge and skills can make a difference in their lives.  Much of... Read more continue reading

Advice profession continues to weather unprecedented ‘perfect storm’ with many unable to respond

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Connect Financial Service Brokers (Connect) CEO Paul Tynan has referred to the current situation confronting the financial advice profession as the ‘perfect storm’ where advisers are unable to fulfil expansion... Read more continue reading

The Stella Network rewards women helping women

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The Stella Network has awarded a Masters in Financial Planning to Anne-Marie Humphries from Huon Financial Planning in recognition of her support to women in the financial planning industry. Ms... Read more continue reading

Fintech businesses: do you need an AFSL or ACL?

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Some Fintech businesses may be unwittingly providing financial services without an Australian Financial Services Licence (AFSL) or Australian Credit Licence (ACL), putting themselves in breach of the law and setting... Read more continue reading

Could advisers be driving clients to online providers?

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Do advisers realise how much revenue is waiting for them inside their existing business? That was the question going through my mind as I listened to a fascinating presentation at... Read more continue reading

Hiring, firing and remuneration – 2015 Trends

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The results of The Dawson Partnership 2015 Hiring Intentions survey highlighted a marked turn-around and improvement in participant sentiment. The 8% uplift in hiring intentions over the 2014 year is... Read more continue reading