Work out where the real money – and future – is in your business

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Let’s talk about one of those elephant in the room things: not all clients are equal for a professional service firm. As human beings they might all be equal, but... Read more continue reading

“Be someone” if you want to stand out and succeed

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A professional service business built around a product is not a good service business. A professional service business should be built around either the “service” part, or the “professional” part.... Read more continue reading

Email prospecting: Pannunzio offers advisers four tips to make the most of 2.7 seconds

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President and Founder of US Based i-Impact Group Mr. Claudio O. Pannunzio says one of the biggest challenges for advisers when prospecting is to secure that initial meeting. Often the... Read more continue reading

Professional Standards up as new education initiative takes hold

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Australia’s largest life insurer TAL, yesterday confirmed its training and education initiative, the TAL Risk Academy (the Academy), is receiving record applications as more financial advisers seek ongoing high quality professional... Read more continue reading

Financial Advice Register: Time is running

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Sonia Cruz Individuals who provide personal advice to retail clients about financial products have until 30 May 2015 to update their details on ASIC’s Financial Adviser Register in order to... Read more continue reading

Award winning financial literacy advocate drives success with unique client segmentation approach

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With a trademark ‘can-do’ approach, a leading Australian financial planner and advocate for client centric professional advice has revealed some of her winning business ways, forged by investing greater time... Read more continue reading

Nominations now open for 2015 AFA Female Excellence in Advice Award

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Celebrating female leadership and innovation in advice The Association of Financial Advisers (AFA) and leading life insurer TAL have jointly launched and opened nominations for the 2015 AFA Female Excellence... Read more continue reading

10 ways to build trust with prospective clients

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Trust is built over time.  It is not given automatically to most professionals by most prospective clients at the outset. That’s just a fact of life. The very best we... Read more continue reading

Westpac recognised as a leader in workplace inclusion

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Westpac Group has been acknowledged for its leadership in Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) employee inclusion at the 2015 Australian Workplace Equality Index (AWEI) Awards on Friday 15... Read more continue reading

Why we hate managing poor performers and what to do about it

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Having been an internal HR practitioner and now the owner of my own HR consulting business, I have been involved in managing poor performance many times. A client recently contacted... Read more continue reading