Hot business tip number 9: Set up a Board of Advice

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Typically, more than 80% of shortlisted practices in the Adviser of the Year Award use a Board of Advice (BoA). But whilst the objectives of establishing a BoA are generally... Read more continue reading

Hot business tip number 8: Create a differentiated service offering (segment your client base)

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The pareto principle – aka the 80/20 rule – is a universal truth; the majority of your profit is derived from a subset of your total client base. Despite this... Read more continue reading

Video: Hot business tip number 7 – Change your approach to review meetings

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There is an intrinsic link – confirmed by research – between the quality of the review process (as rated by clients) and the satisfaction and retention rates amongst those same... Read more continue reading

Hot business tip number 6: Tailor your communication strategy by client generation

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The Zurich sponsored ‘Connecting with Clients’ whitepaper identifies the communication preferences of different client generations (Gen Y, Gen X, and Baby Boomers), and quantifies the impact of tailoring the mix to... Read more continue reading

Hot business tip number 5: Adopt an estate planning methodology across your business

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With an ageing population and increasing divorce rates, the demand for estate planning solutions will continue to grow rapidly in both the short and long-term. For many advisers, the term ‘estate planning... Read more continue reading

Hot business tip no. 4: Review your client onboarding process

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They say first impressions count, and there is no doubt that the first 90 days of new client relationship are the most crucial; it is during this period that the ‘die is... Read more continue reading

Hot business tip no. 3: Place a higher value on your time

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Placing a higher value on your time can be a game changer for many advisers, and often is the catalyst for significant changes in value proposition, business model, remuneration structure, resourcing and technology usage.... Read more continue reading

Hot business tip no. 2: Survey your clients

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It may seem self evident that you care about what your clients think, and yet – according to Rod Bertino from Business Health – only 15% of practices formally seek feedback from their... Read more continue reading

Hot business tip no. 1: Look after yourself and your staff

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Looking after yourself and your team draws on several important considerations for financial advisers. There is the importance of your HR approach; there are matters around staff motivation and of course there are... Read more continue reading

The Ten Commandments of Practice Management

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Improving the processes in your practice is one of those things most financial planners need to do, but usually they put it on the back burner so they can get... Read more continue reading