Hot business tip number 18: Make better use of technology in your business

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In a post FOFA world, efficiency is everything. And Zurich’s own research has told us that – overwhelmingly – advisers see the use of technology, especially mobile technology, as having... Read more continue reading

Hot business tip number 17: Learn from leading advisers

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Zurich has sponsored the AFA Adviser of the Year award for more than a decade, and over that time we have seen some of Australia’s leading advisers involved as nominees... Read more continue reading

Hot business tip number 16: Set up a Google account

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Most of us use some type of Google product everyday – whether it be their market leading search engine, watching a video on YouTube (Google owned) or finding our way... Read more continue reading

Hot business tip number 15: Create stronger referral sources

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Without exception, leading advisers are adept at creating deep, suitable and profitable relationships with key referral partners. Whilst this can be a complex area, there are seven key principles which... Read more continue reading

Hot business tip number 14: Get better at handling objections

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An objection is simply a client telling you they are uncertain and looking for more information to validate their decision. The key to dealing with objections is to listen carefully... Read more continue reading

Hot business tip number 13: Go social

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Social media continues to grow in importance as a communication channel, driven by the widespread use of mobile devices and the ease with which content can be created and shared.... Read more continue reading

Hot business tip number 12: Build your emotional intelligence

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Research[1] into the clients of leading Australian advice practices found what really matters to them – and what sets leading ‘trusted’ advisers apart – is their emotional intelligence (EQ). Technical expertise and... Read more continue reading

“3″ Is The Key For Effective Client Presentations

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3 is the magic presentation number. It is a well established principle that people absorb information best when it is presented in 3 points…and while listing your best 3 features... Read more continue reading

Hot business tip no. 11: Run a program where staff drive improvements

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Getting your staff involved in driving continual improvement within your business is a win-win; often they are closer to many aspects of the business operations than you and so are better placed to... Read more continue reading

Hot business tip no. 10: Develop a client retention strategy

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Acquiring a new client can be between 5 and 10 times more costly than retaining an existing one, meaning a retention strategy should be an essential part of your business... Read more continue reading