National collaboration unites 26 organisations to tackle financial abuse of older Australians 

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Key facts: Organisations from banking, superannuation, financial services, legal, community and government sectors have formed the Financial Abuse of Older People Action Collaborative. Around 1 in 6 older Australians experience... Read more continue reading

Life CCC Annual Report highlights stronger oversight and improved customer protections

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The Life Code Compliance Committee strengthened accountability for Code compliance and worked with industry to improve customer protections during 2025-26. Its 2025–26 Annual Report, published yesterday, shows how the Committee... Read more continue reading

AI use surges among Australian investors, with 6 in 10 now using the technology

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Artificial intelligence has become a mainstream tool for Australian retail investors, with research from Chartered Accountants Australia and New Zealand (CA ANZ) finding more than six in ten investors (61... Read more continue reading

ANZIIF launches a new short course for the conversations automation can’t handle  

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ANZIIF has launched Communication Skills for the Insurance Professional, a new short course that builds the communication and persuasion skills insurance professionals routinely need as interactions become increasingly automated. The... Read more continue reading

Super has one job: to grow Australians’ retirement savings to deliver millions of Aussies a dignified retirement

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Super has one job: to grow Australians’ retirement savings to deliver them the strongest possible retirement income by investing only in members’ best financial interests. Australians’ retirement savings are only... Read more continue reading

New rules give more digital asset users access to AFCA

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More consumers who use digital assets such as cryptocurrency, wrapped tokens, stablecoins, tokenised securities and digital asset wallets can now access the Australian Financial Complaints Authority (AFCA)’s free and independent... Read more continue reading

BCCC oversight drives improvements in bank practices and customer protections

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The Banking Code Compliance Committee (BCCC), the independent body that monitors banks’ compliance with the Banking Code of Practice, has released its 2025–26 Annual Report, highlighting where bank practices have... Read more continue reading

Life insurers outline action plan for a stronger Life Code

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Australia’s life insurers have set out their action plan to strengthen their commitments to customers under the Life Insurance Code of Practice, following an independent review commissioned by the industry.... Read more continue reading

Actuaries Institute highlights stark gaps in Australian life expectancies 

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Australians’ life expectancies can vary by more than a decade depending on their income, home ownership, marital status and where they live, revealing a “longevity divide” across the country. A... Read more continue reading

AFCA and TIO strengthen cooperation on scams

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The Australian Financial Complaints Authority (AFCA) and the Telecommunications Industry Ombudsman (TIO) have signed a Memorandum of Understanding (MoU) to strengthen coordination between the two organisations ahead of the Scam... Read more continue reading