Key points Despite rising GDP per person, measures of happiness have been flat to falling in western countries including Australia. Key drivers are likely to be rising expectations, the rise... Read more continue reading
29
Jul
2026
Australian AI company Icana.AI has helped financial services provider Finance One transform its customer quality assurance program, using artificial intelligence to analyse every customer conversation and automatically identify the interactions that require review, helping improve process compliance,... Read more continue reading
28
Jul
2026
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CPD: The Two-Chapter retirement – a framework for understanding retiree psychologyIntroduction Why do financially secure retirees still hesitate to spend, or commit to strategies that would clearly improve their outcomes? This article sets out the Two-Chapter Retirement framework, a new [...]
CPD: China’s next phase – what persistent supply-side growth means for global marketsChina’s economic trajectory is shifting, but not in the way many had once expected. Consumption-led rebalancing has not materialised. Instead, economic policy continues to emphasise industrial modernisation, aligned with a [...]
CPD: Ethics and client best interestsIn financial advice, acting in a client’s best interest isn’t just a regulatory rule, it’s the foundation of a trusting, successful partnership. This article, proudly sponsored by GSFM, examines the [...]
CPD: Capitalising on global growth in the decarbonisation eraFew themes rival the scale, urgency and long-term significance of climate change. Consequently, regions, countries, companies and individuals are taking positive action to decarbonise the planet and work toward net [...]