New breach reporting obligations – a practical guide to understanding and complying

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In October 2022, ASIC released a report examining the first 9 months of the Reportable Situations (more commonly referred to as Breach Reporting) regime[1]. The main outtake from this report

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Advice client philanthropy – a consumer protection perspective

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Compile a list of the biggest emerging trends in financial advice, and the growing client interest in philanthropy is likely to figure prominently. This should come as no surprise, sandwiched

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Managing the risks of virtual client meetings – a consumer protection perspective

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Necessity – as the saying goes – is the mother of invention, and one of the many legacies of COVID will be the extent to which it massively accelerated the

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Consumer protection essentials – improving the financial resilience of advice clients

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Just over a decade ago, Australian Treasury researchers proposed a framework for financial consumer protection that comprised 4 pillars: financial advice, financial literacy, disclosure, and product regulation[1]. Whilst this framework

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Consumer Data Right – adviser consumer protection – opportunities and obligations in a post-Optus world

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Once described as “the first new human right for the digital age”[1], the Consumer Data Right (CDR) is an economy wide reform, officially launched in July 2020 and intended to

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Consumer and adviser protection – the client financial literacy imperative

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Teach a person to fish Financial literacy – along with financial advice, product disclosure, and product regulation – is one of the four pillars of financial consumer protection. Financial literacy

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Client complaints – new adviser obligations strengthen consumer protections

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Background to the new obligations It is difficult to overstate the extent to which transparent, accessible, and trusted complaints handling processes are a cornerstone of financial consumer protection. At the

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Greenwashing – a major financial consumer protection challenge

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Greenwashing, and the importance of being kind to trees Some readers with more than a few miles on the clock may remember a comedy show from the 1990s, Absolutely Fabulous,

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Bigger than Hayne? The ALRC Review and what it means for financial advisers

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The forgotten reform? Of all the regulatory reform implemented or in development – and let’s face it there has been a lot – one that seems to have slipped under

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Sudden wealth is on the rise – how advisers can protect clients from its pitfalls

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The challenges of sudden wealth Most people, to a greater or lesser degree, dream of sudden wealth. But whilst the pursuit of riches can be a powerful motivating force that

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