When disclosure harms, rather than protects, consumers – an adviser guide to DDO compliance

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(Updated 16 September, 2021) Whilst the Hayne Royal Commission undoubtedly put a wrecking ball through most rooms in the financial services house, it is worth remembering that some walls were

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Financial consumer protection – part 3 – adviser priority checklist and calendar

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In a continuation of our series on Financial Consumer Protection, this article examines the latest raft of regulatory changes that will impact – directly and indirectly – financial advisers from

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Financial consumer protection – part 2 – the art of the conversation (having, recording, storing, using, protecting)

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If the essence of the financial adviser/client relationship is trusted conversations, then the way the outcomes of those conversations are recorded, secured, and shared, is of paramount importance. Protecting clients’

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Financial consumer protection – part 1 – practical framework for financial advisers

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Strengthening consumer protection continues to be the underpinning theme for much of the ongoing scrutiny and regulatory change seen within the financial services industry in recent years. And, at high

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Cyber risk – governance implications for Australian financial advisers

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A cautionary tale…. Imagine, just briefly, a small financial planning practice in Australia. And imagine that firm was infiltrated by an invisible cybercriminal, possibly from overseas, who gained unauthorised access

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