Welcome aboard – the importance of nurturing new client relationships (Part one)

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Client onboarding is all about making each new client front and centre in welcoming them to your practice. In this article, the first of a two-part series, Zurich Australia will... Read more continue reading

How to convert more leads with digital marketing

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What works in the digital landscape is different to the traditional marketing landscape. I’m going to explain what to do when you have a list of potential clients and how... Read more continue reading

AMP Insights

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Ask anyone on the street if they are confident to compare super funds and you’ll likely have them scratching their heads. For our industry to rebuild trust and become more... Read more continue reading

What’s next for the financial advice Safe Harbour provision?

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The Safe Harbour provision was supposed to provide financial advisers with more certainty in meeting their legal obligation to act in the best interests of their clients. But in the... Read more continue reading

New parents feel highest level of financial stress before baby arrives, AMP study shows

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New research from AMP has revealed parents worry more about money in the lead up to having a baby than any other time. The results from the AMP’s Financial Wellness... Read more continue reading

Financial advisers risk losing clients if they fail to demonstrate long term value of advice

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Life insurance provider MetLife Australia has released a new report revealing a disconnect between perceptions of cost and value when it comes to insurance and financial advice. Now in its... Read more continue reading

Managing the risk of recovery in financial portfolio transfer transactions

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We’ve recently noticed that both buyers and sellers have heightened concerns about their risks and exposures when transferring financial advice portfolios. Both are looking for different ways to manage their... Read more continue reading

Protecting your most valuable assets

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The clients of a financial advisory practice are arguably its most valuable asset; a failure to protect client data may not only have legal ramifications, it’s also a question of... Read more continue reading

Deakin researchers use AI to speed up IOOF customer processes

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Deakin researchers have partnered with financial services provider IOOF to apply artificial intelligence (AI) to the company’s in-house client administrative system – making processing times up to 400 times faster.... Read more continue reading

The chance to resign – a poison chalice in dismissal claims

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An employee who is offered the chance to resign by their employer should think long and hard as it may prevent any claim against the employer thereafter no matter how... Read more continue reading