Consumers reviewing, renewing and claiming on their policies

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A recent report released by life insurance specialist Brett Wright, has shed some light on the life insurance commission debate, from an advice practitioner and consumer point of view. The report breaks down the “Getting Covered” component of the consumer-adviser relationship and advice process, whilst also digging into the review and renewal of life insurance,... Read more continue reading

Digital advice the key to Australia’s financial future

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Technology is poised to play a crucial role in helping more Australians access effective, safe and affordable financial advice, at a time when the number of advisers is declining, says Mike Giles, co-founder and CEO of Ignition Advice. “There is increasing appreciation that technology can be an extremely valuable tool in the financial advice industry. ... Read more continue reading

Adviser Ratings ranks WealthO2 number one

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WealthO2 has been ranked the number one investment platform in terms of ongoing adviser support, and the number one provider in terms of investment options, in the latest Adviser Ratings 2020 Australian Financial Advice Landscape report. The Adviser Ratings report is an annual study of the Australian financial advice industry that includes a ranking of... Read more continue reading

Chant West announces Super Fund of the Year finalists

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Chant West has announced the finalists for the 2021 Chant West Super Fund of the Year award. The country’s best super and pension funds will be recognised at the ninth annual Super Fund Awards on 26 May, recognising excellence and showcasing industry best practice across 12 award categories. This year’s awards theme is resilience, with... Read more continue reading

Financial wellness: The top 5 strategies to improve member engagement

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Outstanding customer experience aided by financial wellness programmes are playing a crucial part in ensuring Super funds generate deep and meaningful member engagement. This engagement is key to retention and growth. But what does it look like, and how do you get there? From conversations with Shannon O’Shea, partner and head of member and corporate... Read more continue reading

Financial institutions spend 14% of operating costs on change management

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Financial institutions are spending, on average, 14% of annual operating costs on change management functions in order to drive greater productivity gains, a new PwC study has shown. According to PwC’s report, “Productivity 2021 and beyond: Upskilling the workforce of the future to create a competitive advantage in financial services,” more than one in four (27%) firms are spending more... Read more continue reading

Investor confidence increased in March by 2.0 Points to 93.9

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State Street Global Markets has released the results of the State Street Investor Confidence Index® (ICI) for March 2021. The Global Investor Confidence Index increased to 93.9, up 2.0 points from February’s revised reading of 91.9. The increase in Investor Confidence was driven by the European ICI, which rose 12.6 points to 90.7, and the... Read more continue reading

Vanguard urges vigilance with rise of investment bond phishing scams

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Vanguard is urging investors to remain vigilant following a notable rise in investing scams targeting Australian investors, and are calling on the media to help highlight this significant issue for investors. Following ASIC’s warning earlier this year about investment bond scams, Vanguard has become aware of a phishing scam which is operating under the guise of Vanguard’s... Read more continue reading

Financial advisers are key to annuities, but need government backing

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New research has uncovered the obstacles preventing more Australians from understanding their financial options in retirement. The latest findings from the Orford Initiative have revealed the key role that financial advisers play in recommending annuities to their customers, as well as the barriers that prevent them doing so more often. “Our research highlights that the financial advice... Read more continue reading

Heffron takes a unique approach to SMSF pension documentation

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Accountants and advisers now have access to a unique industry tool dedicated to delivering pension documentation, with the launch of Heffron’s new Pension Pack. Working as part of Heffron’s Super Toolkit, the Pension Pack tool is designed to help accountants and advisers deliver pension documentation for their SMSF clients that is both fully compliant and... Read more continue reading