Coping with change in the wake of the Banking Royal Commission

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The Banking Royal Commission has brought down a set of recommendations, most of which look likely to be adopted by the Government, regardless of who wins the next federal election. If adopted, these recommendations may force many financial services companies to introduce significant changes to their business models, within challenging time frames and this is […]

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More referrals are created by repetition

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Referrals remain the most powerful marketing for professionals despite the plethora of advertising and marketing tactics we have available today.  The “transfer of trust” which is created by positive endorsement and personalised introduction or recommendation results in the highest likelihood of a prospective client choosing to do business with you. Referrals are gold and we […]

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Growing advice business amidst industry disruption

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Advisers and licensees distracted by developments in financial services may be overlooking an existing advice opportunity which is available to access a growing revenue stream. “The findings of the Royal Commission into financial services due to be released next Monday and other industry developments have left many advisers and licensees sitting on the sidelines waiting […]

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Avoka launches Workspaces module to assist bank and credit unions

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Avoka, a Temenos company and SaaS leader in digital customer journeys in banking, has announced the launch of Workspaces, a new module of the Avoka platform within the Temenos Infinity product. Workspaces is a digital review and approval workspace for retail banking and credit union staff, built to support resolution and customer service for account […]

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Proud to be an Adviser – Part two – Tristan Barnes

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Becoming a financial adviser wasn’t an obvious career choice for me. In my younger years I gravitated towards jobs with a strong physical component. I had a stint in the army and also worked in the wine industry but, after meeting my wife in my mid-20s, I decided it was time to knuckle down and […]

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Your FREE service is a barrier to getting the right business

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Most professionals at some point offer complimentary initial meetings or consultations with clients as a “free service”. It simply isn’t true, and that in itself prevents the right sort of clients coming your way. The fundamental reason why this just doesn’t cut it with consumers is because they don’t believe it. Nothing worthwhile is “free”. […]

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Financial stress costs Australian businesses $31.1bn in lost revenue

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AMP’s Financial Wellness report has found financial stress impacts two in five Australian workers during their careers, with nearly half feeling financially stressed for an average of six and a half years or more. According to the report, there are currently 2.44 million Australians suffering from financial stress and this is having a significant impact […]

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An open letter to business leaders

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Each year, I write to the companies in which BlackRock invests on behalf of our clients, the majority of whom have decades-long horizons and are planning for retirement. As a fiduciary to these clients, who are the owners of your company, we advocate for practices that we believe will drive sustainable, long-term growth and profitability. […]

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How to find your Niche

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Knowing and working exclusively in your niche is nirvana for most professionals. Your niche is that absolute sweet spot where what you are fabulous at overlaps with what you love doing, and it is something that other people value and will pay you for. It is not a simple thing to define…and many professionals fall into the trap of doing what all […]

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Research shows that budgeting and cashflow management the top advice priority for younger Australians

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Younger people overwhelmingly rank budgeting and cashflow management as the most valuable type of financial advice they can receive, according to a recent ING and Rice Warner survey of more than 1000 Australians. Gen Z (66 per cent), Gen Y (60 per cent) and Gen X (40 per cent) all cited budgeting and cashflow management […]

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