Article list

Everything from AFCA - Australian Financial Complaints Authority

AFCA cautions against unregulated lending, as small business complaints reach record high

From AFCA - Australian Financial Complaints Authority

Against a backdrop of high complaint numbers from small businesses to the Australian Financial Complaints Authority (AFCA) last financial year, AFCA is urging small business owners to consider the risks

continue reading

13 Nov 2025

Consumer protection for crypto welcome news

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) welcomes ASIC’s updated guidance that clarifies how existing laws apply to digital assets. Firms providing services related to digital assets that are financial products,

continue reading

30 Oct 2025

Annual Review: complaints still too high, as households continue to face cost-of-living pressure

From AFCA - Australian Financial Complaints Authority

The complaints data in the Australian Financial Complaints Authority’s (AFCA) Annual Review, published today, demonstrates the persistent financial pressures facing consumers, as well as areas where financial firms can do

continue reading

27 Oct 2025

AFCA named Australia’s Best Workplace for Fathers

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) has been named Australia’s Best Workplace for Fathers at the 2025 Australian Fathering Awards. Organised by The Fathering Project, the awards celebrate individuals and organisations

continue reading

08 Sep 2025

Over 100,000 financial complaints recorded in 2024-25

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) has received more than 100,000 complaints for the second year in a row. While there was a 4 per cent decline in complaints overall,

continue reading

23 Jul 2025

AFCA opens consultation on Rules changes to expand jurisdiction over receiving banks in scams

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority is opening public consultation on proposed changes to the rules that govern its work, with a key focus on expanding its jurisdiction to include the

continue reading

20 May 2025

AFCA enhances support for employees affected by domestic violence

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) is proud to announce significant enhancements to its family and domestic violence support policy, reaffirming its commitment to the safety and well-being of employees

continue reading

02 Apr 2025

Australian Financial Complaints Authority welcomes changes to authorisation conditions

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) welcomes a federal government decision that will enable it to consider the actions of “receiving banks” in scam complaints, as well as the news

continue reading

12 Mar 2025

Australian Financial Complaints Authority welcomes passing of scams prevention legislation

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) welcomes the passage today of the Scams Prevention Framework Bill 2025 to prevent, detect, report, disrupt and respond to scams. ‘Every day we see

continue reading

14 Feb 2025

AFCA appoints Jonathon Hunyor to board

From AFCA - Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) today announced the appointment of lawyer Jonathon Hunyor to its independent board, as a director with consumer experience. The appointment became effective on 1

continue reading

15 Jan 2025

FIRST 123 4 5 6 7 LAST

Earn CPD Points

CPD: Growth holds, risks widen
Economic outlook: Structural forces, cyclical implications Longer-term secular forces are driving the six- to 12-month cyclical outlook. Our June 2026 Secular Outlook, “Rupture and Resilience[1],” explored the fraying of traditional [...]
CPD: Intergenerational wealth – When the responsibility transfers before the money
Picture this: an Enduring Power of Attorney (EPOA) has sat in a filing cabinet for years. Then a sudden health event means an adult daughter is called on to act [...]
CPD: Why market structure rewards active management in local currency EMD
Key takeaways A large, diverse and fast-growing opportunity set: local currency EMD spans economies at very different points in the cycle, offering income, growth and genuine diversification. Structure, not just [...]
CPD: A practical system for building client confidence – Value of Advice (Part 1)
Introduction As the advice profession continues to evolve, so too do client expectations and perceptions of the value of advice. Perhaps nothing sums up this shift as perfectly as this [...]
CPD: When a little knowledge is dangerous – countering the financial ‘guidance’ your clients are getting from AI
Move over, Google The expression “a little knowledge is a dangerous thing” seems particularly appropriate to financial decisions, where the amounts at stake and the inherent complexity make the risk [...]