How to use customer information for marketing and referrals

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Organisations often want to use customer information for marketing and to pass it on to third parties with whom they have arrangements such as strategic alliances and referrals. Although it’s... Read more continue reading

Common mistakes with commercial leases by SMEs

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Small business owners can be very naïve about their obligations under the lease of their business premises. A number of issues keep cropping up again and again: First – yes,... Read more continue reading

Believe and understand your WHY

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Successful businesses tell their market why they are in business, how they do business and what they do – in that order. This is contrary to most marketing approaches. Drawing... Read more continue reading

The rise of the e-Adviser

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There appears to be plenty of research from larger markets such as the USA to suggest there is a new type of financial adviser out there, dubbed the “e-Adviser”, who... Read more continue reading

Big wins come from being decisive

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Paralysis from analysis is an achilles heel of professional services it seems, and there is a general need for leaders to be more decisive if they want big wins in... Read more continue reading

Employment outlook for finance sector positive despite impact of disruption

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Despite the impact of digital disruption and a candidate shortage, the employment outlook in the Finance, Insurance and Real Estate sector remains cautiously optimistic. This is according to the latest... Read more continue reading

Digital and Social Media with the Australian Advice Industry

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It appears that the Australian advice industry is split when it comes to whether reputational risk prevents them from participating on social media channels, according to research carried out by... Read more continue reading

Cold calling just ain’t social

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“Advisers are finding success using social sites to cull prospects, build their brand, communicate with clients and improve their referral network” according to a recent article by Liz Skinner. Apparently... Read more continue reading

Australian job outlook positive for 2017, despite a year of change and more uncertainty ahead

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As 2016 draws to a close and businesses set their sights on the year ahead, Australian employers appear to be keeping a level-headed approach to hiring despite broader economic and... Read more continue reading

Institutional financial planning business model is dead – what about the future?

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History will judge institutional ownership of financial planning in Australia as a venture that failed to live up to expectations says Connect Financial Service Brokers (Connect) CEO Paul Tynan as... Read more continue reading