Life Insurance 2030 – the products of the future

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Introduction Competitive forces within the Australian life insurance market have long underpinned a strong culture of innovation amongst insurers. Recognising an imperative to improve the way customers and financial advisers... Read more continue reading

In a bind? Traps in binder agreements

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Binder agreements are regularly entered into by insurance agents or brokers who are seeking to offer insurance on behalf of the insurer. A party that holds a binder will perform... Read more continue reading

Claims Advocacy – from ‘value add’ to core advice offering

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Introduction Compounding the impact of ongoing licensee consolidation and new professional development requirements, the LIF driven reshaping of adviser remuneration for life insurance advice – in the form of lower... Read more continue reading

Life insurers respond to Synchron’s call

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Life insurers have responded to a call from Synchron to step up in the face of the coronavirus pandemic. Synchron Director Don Trapnell wrote to the CEOs of each life... Read more continue reading

Protection in times of disruption – reframing the context for life insurance advice

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Introduction In Australia – and around the world – life insurance is a vital part of the ecosystem that helps protect the financial, emotional and physical wellbeing of individuals. That... Read more continue reading

Risky business – Australia’s underinsurance problem

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Although it’s well documented that many Australians are not insured, particularly when it comes to covering life and traumatic events, the 2019-2020 summer has brutally highlighted the underinsurance problem –... Read more continue reading

Deferred sales model for add-on insurance

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Finity and The Fold Legal released an update on the Royal Commission’s recommendations into add-on insurance in July 2019. After two separate consultation papers, Treasury has recently released: An Exposure Draft... Read more continue reading

New MetLife research reveals trust and transparency the biggest barriers to seeking out life insurance through an adviser

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Communication is more important than price when it comes to choosing a financial adviser, according to new research released by life insurer MetLife Australia. The research indicates advisers can use... Read more continue reading

MetLife research reveals annual reviews are the key to client retention and new customer referrals

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Financial advisers looking to boost client retention and new client referrals should prioritise annual reviews, according to a report from life insurer MetLife Australia. Now in its second year, the... Read more continue reading

High cost of living can exacerbate financial catastrophe

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Australian life insurer, Integrity Life (Integrity) has warned the high cost of living in the latest CPI data, which, recorded an overall year on year increase from December 2018 –... Read more continue reading