AFA announces Life Company of the Year Award winners

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TAL is the Association of Financial Advisers (AFA) 2020 Life Company of the Year. It is the fourth time TAL has taken out the award in recent years. Runners up for the Life Company of the Year title were: AIA Australia MLC Life Insurance NEOS AFA President Michael Nowak said, “We congratulate TAL on being... Read more continue reading

CPD: Financial consumer protection – part 1 – practical framework for financial advisers

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Strengthening consumer protection continues to be the underpinning theme for much of the ongoing scrutiny and regulatory change seen within the financial services industry in recent years. And, at high level, measures which increase confidence and trust in the sector can deliver meaningful benefits both customers and advisers. However, such measures can become problematic, even... Read more continue reading

High net worth clients: The three strategic issues you HAVE to get to grips with

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The nirvana for most professionals is to work only with high net worth clients.  The challenge in doing so is that the affluent are inevitably becoming more difficult to get in front of personally. As with the famous line from Jurassic Park – “life will find a way” – so too does technology find a way to... Read more continue reading

Real Asset Management commits to pay equity leadership

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Australian-owned wealth and asset manager Real Asset Management (RAM) has been recognised for its commitment to closing the gender pay gap in the financial services industry. RAM CEO Australia Scott Kelly has been appointed as a Pay Equity Ambassador by the Workplace Gender Equality Agency (WGEA), after RAM voluntarily signed up for its program which encourages... Read more continue reading

Spotlight on who owns client relationships

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Recent legislative changes around consent to charge adviser fees are prompting a number of advisers to reconsider their existing platform relationships, in part because of a disagreement over who owns the relationship with clients, says Shannon Bernasconi, Managing Director, WealthO2. Last week, the government passed the Financial Sector Reform (Hayne Royal 4 Commission Response) Bill... Read more continue reading

To be a recognised expert you must be willing to be a target

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If you become a recognised expert then business will find its way to you. Prospecting per se ceases to be a problem. Getting to be that recognised expert can be a costless and effective way of marketing yourself as industry, local or national media is constantly looking for opinion-shapers and insight.  But even when professionals... Read more continue reading

SuperFriend launches new digital course on managing challenging interactions

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SuperFriend, the national workplace mental health organisation, has launched a new workshop to its online learning platform, MySuperFriend, on managing challenging interactions and conflict in the workplace. Recommended for all staff members in a workplace, the ‘Managing Challenging Interactions’ course explores conflict management styles, effective methods of communication and de-escalation techniques for challenging and stressful... Read more continue reading

CPD: The ethics-centric financial advice practice

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Professional standards reforms for financial advisers were introduced to the Corporations Act 2001 in March 2017 to raise the education, training and ethical standards of people providing personal advice to retail clients. In this second article of 2021’s Ethics Series, proudly sponsored by GSFM, the parallels between FASEA’s Code of Ethics and the Corporations Act will be... Read more continue reading

Best interests duty – mortgage broker = Join the club

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The new mortgage broker’s best interests duty obligations are wide reaching. They may apply even if you’re providing credit assistance that doesn’t relate to a mortgage. Who does it apply to? The mortgage broker’s best interests duty came into effect on 1 January 2021. It applies to: A licensee providing credit assistance where the licensee... Read more continue reading

COVID-19 sees a respite in the mental health of financial services workers

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New research launched yesterday by national workplace mental health organisation, SuperFriend, highlights a remarkable improvement in the mental health of financial and insurance services workers amid the COVID-19 pandemic, following a challenging few years in the wake of the Senate Inquiry into Insurance and Financial Services Royal Commission. Using data from Australia’s largest workplace mental... Read more continue reading