COVID-19 sees a respite in the mental health of financial services workers

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New research launched yesterday by national workplace mental health organisation, SuperFriend, highlights a remarkable improvement in the mental health of financial and insurance services workers amid the COVID-19 pandemic, following a challenging few years in the wake of the Senate Inquiry into Insurance and Financial Services Royal Commission. Using data from Australia’s largest workplace mental... Read more continue reading

Pandemic challenges planners to reassess delivery of risk advice: 2020 Planner Risk Report

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Investment Trends has released its 2020 Planner Risk Report, an in-depth survey of Australian financial planners who provide advice on life insurance. The pandemic has challenged financial planners to reassess their delivery of risk advice The latest research from Investment Trends reveals that the majority of financial planners (80%) made changes to their delivery of... Read more continue reading

CPD: Ethics and inadequate financial advice

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On 1 January 2020, FASEA’s Code of Ethics became enforceable by law, requiring advisers to comply with its 12 detailed standards. By the end of 2020, it was announced that FASEA (but not its Code of Ethics) would be disbanded. This article, proudly sponsored by GSFM, examines the importance of upholding these standards and how... Read more continue reading

How can an adviser be confident their advice is good before trouble starts?  In other words, how do you audit yourself?

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There are 5 key things that the adviser must do – and be able to evidence afterwards – to show that they have worked for the benefit of the client, and not acted out of self-interest.  To demonstrate that you must essentially show that you know your client well enough to have delivered relevant advice. Knowing your client (as... Read more continue reading

Increase in fund mergers requires increased focus on people 

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The pace of mergers in the superannuation sector is forecast to rise this year – and impact more people in our industry than ever before. Superannuation funds MTAA Super and Tasplan recently announced they will be known as Spirit Super after completion of their merger on 1 April 2021. Spirit Super will be Australia’s newest... Read more continue reading

How advisers can build client trust through transparent communications

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Attracting and retaining clients begins with properly understanding their needs and expectations. As the effects of the COVID-19 pandemic have increased competitive pressure on financial advisers, transparency and honesty are qualities that have increased in importance. Building confidence in financial advice In an industry characterised by constant scrutiny alongside changing competitive and regulatory dynamics, never... Read more continue reading

Merry Christmas and Happy New year from AdviserVoice

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Wishing you a safe and happy festive season. Thank you for being part of the AdviserVoice community in 2020. We look forward to bringing you the latest Australian Financial Services industry news and more CPD articles in 2021. If you need to catch-up on your CPD points over the break, please visit our CPD section... Read more continue reading

2021 outlook for our people in wealth management

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As Australia’s wealth management industry moves into 2021, forecasts for the new year range from concern about markets, stretched equity valuations, consequences of the huge fiscal stimulus measures in the wake of the pandemic and another sudden shock to the economic system. However, industry people specialists the SR Group sees the biggest challenge of the new... Read more continue reading

CPD: Ethics and financial control

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Financial control, a form of financial or economic abuse, is unfortunately an increasingly common occurrence across a range of age and socio-economic groups. During financially and emotionally challenging times, such as those experienced by many during the COVID-19 pandemic, financial abuse tends to rise. Whether it’s in the form of financial control in a relationship,... Read more continue reading

Change is the new normal for financial advisers

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Financial Advice is not going through some changes; constant change is the new normal.  Whatever regulatory stuff you are going through now in your particular jurisdiction will not be an end to it.  It will be ongoing.  More importantly though, regulatory change is not the BIG change which will become the constant challenge. Engaging consumers and turning... Read more continue reading