CPD: Scaling the wall of worry – a 10-point checklist for communicating volatility

From

The old rules no longer apply For more than a decade, the Australian economy has, like most others around the world, operated within a low inflation, low interest rate environment. It’s an environment which has seen unparalleled growth in asset values, powering an extended bull market and driving real estate prices to stratospheric levels. But... Read more continue reading

LexisNexis Risk Solutions study estimates Australian financial services firms will spend more than US$2.54 billion on financial crime compliance in 2022

From

LexisNexis® Risk Solutions has released its first Australian edition of the LexisNexis True Cost of Compliance™ Study. The study revealed that Australian financial services companies are expected to spend more than a collective U.S. $2.54 billion (AUD $3.6 billion) on financial crime compliance, driven by the increased compliance staff hiring and the complexity of preventing... Read more continue reading

Advisers and industry leaders call for collaboration to solve advice accessibility challenge

From

Collaborative action to drive transformation must be taken to enable financial advice to be more cost-effective and accessible, not only to help more Australians meet their individual financial goals but also provide broader benefits for the community as a whole. In a documentary created by HUB24 and XY Adviser, industry leaders and advisers have called... Read more continue reading

What compliance can learn from musicians

From

Speaking at the Synchron Conference in Darwin last week, Synchron General Manager, Compliance Phil Osborne said that just like music, the financial advice profession could be considered in terms of non-negotiables and guidelines. Drawing a parallel between the two seemingly divergent occupations is something that Mr Osborne is well qualified to do, having graduated from... Read more continue reading

Lifespan Financial Planning launches digital investing and education solution to address the “advice gap”

From

Lifespan Financial Planning, one of Australia’s largest privately-owned financial advice networks, has launched a digital investing solution to support the mass market of Australians priced out of receiving holistic personal advice from a financial planner. Consumers who sign up for Lifespan Invest, as the solution is called, have their investment portfolio professionally managed for them by Lifespan... Read more continue reading

What problems do you solve?

From

In the struggle for professionals to define a value proposition asking: “What problems do we solve?” is probably the best place to begin. It is a simple question for sure, but it cuts to the chase.  It helps us ‘zero in’ on what it is we actually achieve for clients. We can define actual outcomes from... Read more continue reading

Why your practice needs to retain your client-facing advisers and how to get advisers to stay for the long term

From

As an advice practice, you invest in establishing long-term trusted relationships with clients. In the same way, you need to build enduring relationships with your client-facing advisers. The future viability of your practice depends on it. There’s a debate over who ‘owns’ the client, is it the practice or the adviser? Nina Witenden, Director of... Read more continue reading

CPD: Ethics – It’s not all black or white

From

The financial adviser Code of Ethics seeks to impose ethical duties that go above the requirements of the law. While those laws may be clear, anything open to subjective interpretation can be prone to ‘grey’ areas – unfortunately, not everything is black and white or clear cut. In this article, proudly sponsored by GSFM, those... Read more continue reading

UniSuper wins Chant West Super Fund of the Year

From

 UniSuper has been named Super Fund of the Year at the tenth annual Chant West Super Fund Awards last night in Sydney. More than 250 guests from across the industry embraced the opportunity to celebrate in-person, watching on as TelstraSuper took out the other major award, Pension Fund of the Year. UniSuper also took home... Read more continue reading

CPD: Client onboarding – the best kept secrets of leading advisers

From

The introduction to a 2016 paper by global consulting firm KPMG, Transforming Client Onboarding[1], contained the following observation: “Client onboarding is a largely manual, error prone, time -consuming, incomplete process. It often aggravates consumers and financial firms alike.” Fast forward to financial advice in 2022 and this statement still holds true. Which is problematic, on... Read more continue reading