Eliminate tyre kickers and value your expertise

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Being properly valued for your expertise and eliminating the time-wasting tyre-kickers is an ongoing problem for most financial advisers. That is even more true for those making the transition from purely commission-based remuneration to generating fee-paying work where they are charging for that time or expertise. Managing the remuneration transition whilst also articulating your value... Read more continue reading

CPD: The client driven ethical breach

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The 2018 Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (Royal Commission) highlighted numerous situations in which an absence of ethical behaviour was apparent. However, what happens when a financial adviser is instructed to perform an action by their client and cannot act on that instruction without breaching an ethical standard?... Read more continue reading

How do you know your financial advice is suitable?

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Knowing that your financial advice is suitable for a client is something that every professional adviser is willing to attest to, but proving it when challenged can be incredibly difficult. Advisers are increasingly being challenged and therefore seeking assurance that their practices are robust and will withstand such scrutiny.  Whether that scrutiny is a client... Read more continue reading

Further payroll tax relief will help business

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A further deferral of payroll tax instalments announced by the NSW Government will be appreciated by medium and larger business owners across the state, according to the state’s peak business organisation, Business NSW. The package has been announced as part of a second stimulus from the NSW Government including a $1 billion Working for NSW fund. “There will be a deferral of... Read more continue reading

CPD options for Australian financial advisers during the current COVID-19 pandemic

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AdviserVoice has over many years developed a hard-fought reputation of strong support and professional focus with and on behalf of the Australian financial advisory community. Our dedicated team wants to take the time to remind every Australian financial adviser that we are here to support you as you provide much-needed guidance and support in turn... Read more continue reading

HLB Mann Judd wins Best Firm, Best Accountant and Best Professional at Client Choice Awards

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Accounting and advisory firm HLB Mann Judd has walked away with three accolades at the 2020 Client Choice Awards, including being named Best Accounting Firm (revenue $50 – $200 million), Best Accountant (Litsa Christodulou) and Best Professional (Litsa Christodulou). It is the sixth time that HLB Mann Judd has won the Best Accounting Firm Award... Read more continue reading

Are you offering advice clients fast food or fine dining?

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Many advisers are unsure about what they offer advice clients – cheap and cheerful advice on the fly, or a superb planning experience.  Both do the job, albeit in different ways.  But offering fast food at silver service prices is a business model that will struggle…and that’s what happens when there is no clarity on... Read more continue reading

Seeking gender balance inside and outside of the boardroom

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The relationship between the number of women in corporate leadership roles and superior business performance has been the subject of much recent research into gender equality. Using real corporate data, RobecoSAM examines the employment of women at different levels to understand the extent of this relationship. Gender imbalance The relationship between the number of women... Read more continue reading

Formalising client feedback driving cultural change

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Professional service firms need to better accept client feedback if they are to institute consistent service across the breadth of their organisations, according to HLB Mann Judd Australasian Association chairman, Tony Fittler. The HLB Mann Judd Australasian Association and its partner firms has been conducting a formal net promoter score (NPS) program through Melbourne-based consultancy,... Read more continue reading

How accountants and planners manage the Five R’s will define business success beyond 2020 

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Far too many accountants and financial planners have entered the new decade failing to recognise and appreciate that the future of their advisory businesses is dependent on how well they manage and navigate the Five Rs – Risk Renewal Regulation Relationships and Reputation. For those that failed to master them effectively, the ramifications have been... Read more continue reading